Third Party System Providers

In an effort to simplify the download process for your backend computer system, we have created this section to assist you in obtaining the necessary files you will need depending upon your computer system.


DDMS RDC Load Information

ECi DDMS, PSN and C2 Import Users:  Q2 2020 Password:  ISG2004

This password will not work untll you receive the notice from ECI that the OPUS load files are available for download. Please do not attempt to download the files from OPUS until you receive that email.

PSN/OPUS files are available to all ISG members, when notice received by OPUS. We will update this listing quarterly as new information is available. We encourage you to visit regularly in preparation of doing your quarterly load files.

These instructions are available for viewing by clicking on the link below:

PSN Download & UpdateUNI.exe Instructions

If you have questions, you can contact DDMS/OPUS Support at ECi/DDMS headquarters at 1-800-366-4778, or email them at support@eci2.com. Make sure to tell them you are an Independent Suppliers Group member using ECi/DDMS.
 


Other Systems Load Information

Independent Suppliers Group RDC loads files are available to members through your systems provider. We encourage you to contact your system provider support department if you have specific questions as to how to load your quarterly load files. RDC load files should be available monthly.

Activant, 847-768-3100, http://isupport.activant.com

Britannia, 800-274-5245, Inventory@Britanniainc.com - For RDC Load, request wholesaler ISU be added to your system.

Copas, 800-366-4778, support@eci2.com

Foxware Systems, 949-250-1512, alisa@foxwaresystems.com

Innovative Business Associates (IBA), 407-332-7500, dwebb@ibainc.net

Logicblock, Alexander Nicolaides, 800-808-2660, asn@logicblock.com

OMD Corporation, 573-893-8930, srobinson@omdcorp.com

Prima Software, Steve McLaughlin, (470) 381-4350, steve@primaedge.com 

Red Cheetah, 512-439-0585, jim.rowan@redcheetah.com or brian.ernst@redcheetah.com - For RDC Load, request wholesaler IS/United be added to your system, with the IT price plan attached to it

Thalerus, 847-619-9990, customerservice@thalerus.com or PricingUpdate@thalerus.com - For RDC Load, request IT Price Plan be loaded "IS Group RDC"

SSI, 800-461-7286, david.lysyj@ssiop.com or John Evans, 800-461-7286, John.evans@ssiop.com

Trade Service, 858-521-1478, jeff_white@tradeservice.com